3rd Quarter 2018 CNFBTA Educational Forum

September 13, 2018
12:30 PM - 6:00 PM
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Hilton Orlando/Altamonte Springs
350 Northlake Blvd
Altamonte Springs, FL 32701

It is a known fact that over 50% of a Travel Manager's time is spent negotiating and managing supplier relationships to deliver cost savings to their company.  Many Travel Managers are measured on performance on the savings and cost avoidance that they have negotiated to deliver to overall Travel & Expense reduction.

As our industry is so dynamic and products offered by suppliers continue to evolve, it is important to understand the current and future trends.  Our Keynote speaker, Margaret Brady from TCG Consulting will talk about "Negotiating Strategies that Work Best."  A panel of your peers, moderated by Brian Beard, President of Data Visualization Intelligence (DVI) will take a deeper look at what has been successful and what questions need to be addressed to deliver to an overall best-in-class supplier agreement.  Our Panelists will include:

  • Lowell Fiallo - Travel Operations Manager, KPMG
  • Ilene Onieal - Travel Program Manager, NetJets
  • Jami Hedrick - Executive Director, Account Mgmt, Travel & Transport
  • Maria Chevalier - Executive Director, BTS, Hilton Hotels


Our Industry Spotlight will be Anant Kale, CEO of AppZen, a leader in artificial intelligence that provides overall savings to your organization with their new and innovative approach to audting travel expenses.

GBTA Certification credits - 3 CE credits will apply.


  • 12:30 PM - Registration & Networking
  • 1:00 PM - Educational Forum (with Lunch)
  • 5:00 PM - 6:00 PM - Networking Cocktails & Raffle


Please join us.  We guarantee that you will leave with great ideas that you can incorporate into your portfolio of skills. 

Keynote Speaker

Margaret M. Brady

Margaret Brady, a Director, Global Management Strategy consultant with TCG Consulting, is a recognized transformational leader and expert with over twenty years’ experience in global business travel, card, expense and meetings.  Her professional career includes managing global business travel categories for professional services firms, shaping strategic direction and delivering to the long-term vision for a successful managed travel program.   

With a strong background in operations, sourcing and supplier management, Margaret is able to develop strategies finding a healthy balance for both cost savings and service quality. Margaret has been recognized for her work and advocacy for advancing the travel industry.  During her career Margaret has served on the major supplier advisory boards and is a frequent industry speaker and subject matter expert where she open shares ideas, challenges the norms and has a continuous passion to generate creative and innovative solutions that drive impactful results.


Winner of multiple (3x) Client Supplier Baldridge & Account Executive Awards ? Business Travel News: “Best Practitioner Data Management 2012? Association of Corporate Travel Executives, “Corporate Social Responsibility 2010” ? Business Travel News: “Best Practitioner Corporate Social Responsibility 2007” ?Association of Corporate Travel Executives, “Advancing the Industry 2003” ? Sabre/GetThere: Corporate Social Responsibility ? Hertz: Corporate Partnership Award? Global Business Travel Association CSR Committee

Margaret currently lives in Chicago and is the mother of two wonderful children.  She enjoys dancing, art, photography and equestrian riding or events(any). 

Keynote Speaker

Anant Kale, CEO and Co-Founder, AppZen

Anant founded AppZen in 2012 to bring AI into back offices around the world. He’s responsible for the product vision and execution of the company’s broad mission. Previously he was the VP of Applications at Fujitsu America from 2009-2012, responsible for product management, and delivery of Fujitsu’s applications and infrastructure for enterprise. He has 15+ years of experience in software development. He has an MBA and a BS in Finance and Engineering from Mumbai University

Panel Moderator

Brian Beard, President, Data Visualization Intelligence (DVI)

Brian Beard’s industry influence as a technology trendsetter spans over 20 years. His top leadership positions include serving as Chief Information Officer at GE Power Systems where he led technology innovation courses at the renowned Crotonville Leadership Center. Brian has also held the position as head of technology innovation at Toyota and Chief Strategic Technology Officer at Amadeus. Brian entered the industry as an application developer and went on to lead breakthrough projects in transaction processing, supply chain management, large project implementations, outsourcing, document management, data warehousing and business intelligence such as e-commerce, mobile and emerging technologies. Brian has recently focused on addressing the challenges that revolve around travel data.
Brian is currently President of Data Visualization Intelligence Inc., a company dedicated to making the travel industry smarter through data science and visualization. As a speaker, Brian has spoken at past GBTA events, industry technology webinars, product launches for major technology companies, regional BTAs, BTN events, airline association events and more. In 2017, Brian led the DVI team to winning the People’s Choice Business Travel Innovator Award at the yearly Business Travel News Innovate conference. His passion is all things technology, but his current focus is data science.


Lowell Fiallo, Travel Operations Manager Firmwide Procurement, KPMG

Lowell Fiallo is Travel Operations Manager Firmwide Procurement for KPMG.  Lowell is primarily responsible for the managing the strategy for hotel sourcing for the America and APAC region.  Lowell also managed KPMG’s corporate apartment and car rental programs.   He partners with key stakeholders on the testing, implementation and promotion of travel technologies.  Previous to joining KPMG, Lowell was the Travel Operations and People Leader, Client Management and Consulting for American Express Global Business Travel.  In this role, he partnered with cross functional teams in category sourcing for hotels, airlines and ground providers and lead the management strategy to drive supplier savings and support.

Ilene Onieal, Travel Program Manager, NetJets

Ilene Onieal is the Travel Program Manager for NetJets.  It is her responsibility to oversee execution of travel initiatives to achieve annual improvements in rate, quality, and service. She supports $150-million-dollar global hotel, air, and ground travel program through analytics, forecasting, budgeting, and cost containment initiatives.  To accomplish that, Ilene monitors daily rate compliance, traveler issues/complaints, metrics for meeting targeted budgets and market share at primary hotels, tax residency programs, automated booking targets, collaboration with Scheduling on room support, and continued collaboration with the Pilot's Union Joint Travel & Logistics Committee.

Jami Hedrick, Executive Director, Account Management, Travel & Transport

Jami Hedrick is the Executive Director, Account Management at Travel & Transport.  In her role, she provides direction and oversight for Account Management activity in the corporate travel arena; including direct management of Account Managers and Representatives. Jami is responsible for strategy, scope, execution, and success of Account Management activity and for maintaining relationships with top level personnel in key accounts and cultivating new relationships for prospective accounts.

Jami has her MBA in Business Administration from Creighton University – Heider’s College of Business and a BS from Upper Iowa University.

Maria Chevalier, Executive Director, BTS, Hilton Hotels

Maria Chevalier is a 30 year travel industry veteran.   She has held senior leadership roles on of buyer, distribution & supplier sides of the travel industry.   She is currently the Executive Director of BTS at Hilton where she oversee the transient organization.   Prior roles include the COO of The Travel Desk , BCD Travel’s VP Hotel Relations/Consulting and Travelport’s GVP Corporate Incubation.   Additionally as a buyer she was the Global Director of Travel & Meetings Services for Johnson & Johnson and HP where their annual T&E spend was in excess of $1 billion with end-to-end travel management responsibilities.   She has won multiple industry awards including Travel Manager of the Year, Best Practioner & Driving Innovation.  


Special thanks to our sponsors!

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