Virtual panel: "From Disruption to Redemption"

March 11, 2021
12:00 PM - 2:00 PM
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We are all yearning to get together, to come face to face and to network.

In Q1, CNFBTA will host a virtual panel of industry experts focused on the safe return to travel.

Following our very successful and highly attended virtual panel this summer, this panel,  “Travel: From Disruption to Resumption”,  will tackle subjects such as updated approaches to Duty of Care, “new world” expectations among strategic partners and the current realities of the Travel and Meetings space.

Please join us on March 11th from noon to 2PM to hear from Subject Matter Experts in the Air, Hotel, Car and Airport space.


Laura Herde, United Airlines Corporate Sales Manager

Laura Herde is the United Airlines Corporate Sales Manager for Florida & Georgia.

In this role, Laura is responsible for developing and maintaining corporate travel.

This year Laura celebrated 34 years with her company having joined Continental Airlines in 1986. Her airline career started with Eastern Airlines in 1985 as part of a College Hire Program right out of College. Laura is a graduate of Florida International University in Miami with a Bachelor of Science degree in Marketing.In 2008, Laura Herde earned her Certified Corporate Travel Executive (CCTE) designation from Global Business Travel Association (GBTA). 

Laura is Past President of the Global Business Travel Association – South Florida chapter having served on their board for 20 years in various positions. 

She is married to Roger and has three children, Austin, Alexandria & Analicia.

Darren L’Appanna, Assistant Manager of Business & Air Service Development, GOAA

Darren L’Appanna, Assistant Manager of Business & Air Service Development, joined the Greater Orlando Aviation Authority in April of 2016. In this role, Darren assists in the development of new air service into Orlando International Airport, with a concentration on Canada and Domestic United States. He also facilitates in the development of business opportunities for the airlines serving the airport.

Darren attended the Florida Institute of Technology where he got his undergraduate in Aviation Management, and then continued to get a Master’s in Airport Development and Management.  While at Florida Tech, Darren held a number of internships at Hartsfield-Jackson Atlanta International Airport, Orlando International Airport and AECOM in Philadelphia.

Since graduating, Darren has held positions at the Dubai Airshow as the Static Display Designer, as well as, in PR and Marketing for F&E Aerospace. Prior to coming back to Orlando International Airport, Darren worked in Dallas, Texas as an Airport Planner designing airports throughout the United States, China, and the Middle East.  Darren is originally from England, but now lives in the Orlando area enjoying the mostly year round sunshine and warm weather.

Nathan Prior, Sales Director, Enterprise Holdings, Inc. 

Nathan Prior has enjoyed a 25 year career with Enterprise Holdings providing ground transportation solutions for business partners. After completing the Management Trainee program he managed branch locations throughout the Central Florida area for several years. As a top performer in Customer Service scores, fleet growth and profitability, Nathan was promoted to the Business Rental Department.

For the last 17 years he has been the Director of Business Rental Development and currently oversees the Central Florida, Tampa and Jacksonville Markets for Business Development for Enterprise Rent-A-Car, and National Car Rental.

Nathan is a former board member of the Central and North Florida Business Travel Association. He held several positions on the board over a six year span and is a Past President of CNFBTA.

Nathan received his BS in Business and Economics from Lehigh University in Bethlehem, Pennsylvania.

Christine Zajda, Director-Procurement, Sourcing, and Travel, Feld Entertainment, Inc.

Christine Zajda works for Feld Entertainment, the world’s largest producer of live touring family entertainment which has its shows—Disney on Ice, Disney Live!, Marvel Universe Live, Monster Jam, Super Cross and Arena Cross—traveling on all 6 continents. 

Christine began her career with Feld Entertainment, traveling for 14 years with Ringling Bros. Circus.  

She brings her practical knowledge of touring shows to the Procurement Department. 

Christine has been managing a $25 million travel program for the past ten years.

Judy Cluck, Vice President of Sales and Marketing, Larry Blumberg & Associates, Inc.

As the company’s sales and marketing leader, Judy knows how to inspire the team to discover their voice and thrive as part of the LBA family. It is a natural ability born of her close-knit family of seven in small-town Iowa, unleashed as captain of her high school cheerleading squad, and honed to perfection over more than 30 years in hospitality.

Judy entered the hospitality industry as a PBX operator at the Beaver Run Resort in Breckenridge, Colorado, quickly learning the importance of being the guests’ first impression. Serving many roles in operations, she advanced her career to accept a position that led to 22 years of service with Hilton Worldwide. Judy joined LBA Hospitality in April of 2014, drawn by the company’s family environment and clear commitment to developing its people.

Now happily leading LBA’s Sales, Marketing, and e-Commerce efforts, she oversees sales initiatives and strategies for the company, leads the efforts for digital marketing programs and collaborates with revenue management and operations teams to increase market share. Through those programs, she works to build brand loyalty and develop new ideas and strategies to ensure top market performance for each property. Judy believes the success of those initiatives hinges on the full engagement of every member of the team – from the sales leaders to front desk and room attendants, from general managers to maintenance – and empowering them to foster strong relationships with guests, businesses, and communities.

An avid outdoor enthusiast, Judy and her husband enjoy the sun and fun of lakeside living from their home on Lake Lanier.


How To Join the Meeting

CNFBTA + Tampa Bay Chapter is inviting you to a scheduled Zoom meeting.

Topic: Travel: From Disruption to Resumption

Time: Mar 11, 2021 12:00 PM Eastern Time (US and Canada)

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Meeting ID: 917 7099 1665

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We look forward to seeing you! 




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Virtual panel: "From Disruption to Redemption"

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